Customer Service
Mailing Address:Do-it Corporation501 North State Street Denver, Iowa 50622 |
Telephone:(319) 984-60558:00 AM to 4:30 PM CST (Monday - Friday) |
E-mail Us:Purchasing Products Questions? Email UsTechnical Issue Questions? Email Us |
Catalog:
Download the Do-it Catalog or request a printed copyPricing and Specifications:
Merchandise prices and specifications are subject to change without notice.Typographic, photographic, and/or descriptive errors are subject to correction.
Help with Purchasing:
Our Education Center will make sure you\\\'re getting the right product.Domestic Shipping Info:
Payment:MasterCard, Discover, and Visa charge cards are accepted or you may mail a check or money order with your order.
Shipping and Handling Fees:
A flat rate applies for ground shipping
and handling in most instances. Delivery beyond the continental 48 states
or by an alternate delivery service is additional.
Standard Ground Service: $8.50
Most shipments received by 2:00 Central Standard Time are shipped same day. Most U.S. points are delivered within 3-7 working days from our central location. Most orders are sent by Federal Express Smart Post which utilizes the Federal Express system to ship the packages to the nearest United States Postal Service location where it is then delivered by your local mailperson or held at your post office box. This flat rate applies only to delivery points within the 48 continental United States.
- View Ground Service Schedule
Alaska, Hawaii and U.S. Territories:
Shipped via parcel post. Add 15%
of the total merchandise to cover shipping and handling – $15.00
minimum.
Air or Expedited Shipment (U.S. Customers):
Air shipment or premium
expedited delivery services such as priority mail are available only
to customers placing an order by phone and using a credit card for payment.
The full cost of Shipping is not calculated on-line.
Please call Do-It for actual Shipping and Handling. (319) 984-6055 Flammables such as vinyl
paints and epoxies CANNOT be sent by air because of hazardous material
regulations.
International Shipping Info:
Payment (CANADIAN AND ALL INTERNATIONAL CUSTOMERS):Payment must be made with VISA, DISCOVER, MASTERCARD, or with a MONEY ORDER drawn on a U.S. Bank payable in United States funds. Duty and related fees are not included. Please note: vinyl paints and epoxies cannot be exported because of shipping regulations.
Canadian Shipments:
Shipped by Airmail Parcel Post. Add 25% of the total
merchandise for shipping
and handling – $25.00 minimum.
Russia and Ukraine:
Shipment to Russia and Ukraine
will be via USPS and will involve the following fees:
USPS – add 45% of the total merchandise for shipping and handling – $65.00 minimum
Other International Shipments:
Shipment to a country not listed above will involve the following fees:International Air – add 35% of the total merchandise for shipping and handling – $35.00 minimum
(Allow 3 - 14 days for delivery)Metric Conversion Chart
Imperial to Metric Conversion: 1 oz. = 28.35 grams
Metric to Imperial Conversion: 1 gram = .035273 oz.
Our Guarantee:
If you are not completely satisfied with your order when it arrives, you can return unused merchandise for a prompt exchange or refund.Unused merchandise purchased directly from Do-it Corporation (not from a Do-it Dealer) may be returned for exchange or refunded within 30 days or receipt. An authorization number and the original invoice must be included with any item returned.
All returns must receive an authorization number from Do-it Corporation. Please contact Do-it Corporation between the hours of 8:00a.m. and 4:30p.m. Monday through Friday at 319-984-6055 to receive your authorization number.
- If you have purchased your merchandise from a Do-it Dealer, you will need to see that dealer for service.
- If we made a mistake on your order, your return surface shipping will be reimbursed.
- No items will be accepted for exchange or refund without an authorization number, an original invoice or later than 30 days after delivery.
Our Warranty:
Do-it molds carry a limited warranty for one year against defective workmanship and or material when used for the purpose intended, under normal conditions, and provided they receive proper care. Read our limited warranty
